University of Hertfordshire - Loan Store


Open hours

OPENING HOURS:

Mon- Thurs: 09:30 - 12:30|13:30 - 16.30

Fri: 09:30 - 12:30|13:30 - 15.30

When emailing the Loanstore, we will respond as soon as we are able but please be aware, due to the significant amount we receive daily, replies may be delayed. 

Contact us

Loanstore@herts.ac.uk

The Loan Store is on the lower ground floor of the Art and Design building, room AA011. Take the stairs at the bottom of the Gallery and turn left at the bottom.

NOTICES

The Loan Store will be open to Postgraduate & REF/DEF students only from 12/05/2025. Workshops will be bookable by email to the relevant areas.

Please be aware that the Loan Store may be closed if you do not have a prearranged booking, as the team may be working in other areas.

 

GENERAL:

Repeated missed collections will result in a two week suspension from Loan Store facilities.

Missed pickups will be automatically cancelled and must be rebooked for the next available collection slot.

Bookings must be made at least 24 hours in advance, and 48 hours in advance for F&TV bookings. 

When making a multiple item booking, please DO NOT make a separate booking for each individual item; Add all the required items to basket and make one single booking for collection together. 

If you didn't sign in at the beginning of the year and/or the items for your course are not visible, please email your username (i.e. aa24aaa), your course and level to loanstore@herts.ac.uk to request an update on your permissions.

 

Help

Please note:

  • If your booked equipment requires a risk assessment (Film & TV), your booking will not be confirmed until this has been assessed and approved. Please note your booking may be cancelled without this process. 
  • Many of the items in this area require an induction before use.
  • Your student ID card is required to use the facility.
  • The late return of equipment will incur a fine.
  • We only loan to Creative Arts staff and students (unless otherwise agreed in advance).
  • Equipment is bookable by students and staff, either individually, or in groups, at least 24 hours in advance of collection, or 48 hours for Film & TV loans.
  • Loans are made for a 48 hour period as standard (unless agreed otherwise by the technical team).
  • Repeated missed bookings will result in a temporary ban from use of our facilities.
  • Any delays due to unforeseen circumstances must be immediately reported to (and agreed with by) a technical staff member in order to avoid a fine.

Policies

LOAN STORE CODE OF PRACTICE 

· Everyone is accountable for their own safety and for the safety of others around them.

· If you see something dangerous report it to the supervising member of staff at once.

· Staff and students can only use equipment and processes after they have received relevant training.

· In the event of an accident call a first aider at once.

· All electrical items brought into the area must be PAT tested.

· Equipment must be signed out and returned at the agreed time. Late returns will incur a fine and suspension from booking facilities, including the cancellation of existing future bookings.

· Repeated missed collections will result in the offending Loan Store account being suspended.

· Booking equipment for other students that are suspended/unregistered will result in the booking being cancelled and both accounts being suspended.

· If in doubt ask an appropriate member of staff.

· Abusive behaviour toward technical staff will not be tolerated.

· Please report all breakages or faulty equipment to technical staff.

· In the case of group productions (F&TV), any sanctions and/or fines will be applied to the full production team and not just the account of the lead booker.

Students and staff must adhere to this Code of Practice.

 

Insurance against loss or damage is not covered by the University policy; you are responsible for the care and safety of loaned equipment, and may be held responsible for any damage and loss. When you tick our terms and conditions, you are indicating that you have read the terms and agreed to our policies. If booking a lot of expensive equipment, we would urge you to seek your own insurance for both transit and usage - such as Performance Film & Media Insurance. We can help you with identifying replacement costs, should you require it for insurance purposes. Please note, you will need special permission from the Loans Team to take our equipment overseas and you will have to provide documented evidence of insurance cover. You may also be required to produce a Carnet.